FIVE HOTELS – TERMS AND CONDITIONS OF WEBSITE USE

Last Updated: November 9, 2025

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1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of this website operated by FIVE Hotels (“FIVE”, “we”, “our”, or “us”).
By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms in full.
If you do not agree with these Terms or any part thereof, you must immediately refrain from using this website.

This website uses cookies to enhance user experience. By using this website and agreeing to these Terms, you consent to our use of cookies in accordance with FIVE Hotels’ Cookie Policy.
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2. Intellectual Property and License to Use

Unless otherwise stated, all intellectual property rights in this website, including its design, text, graphics, logos, images, videos, downloadable materials, and software, are owned by or lawfully licensed to FIVE Hotels. All such rights are reserved.

You may view, temporarily download for caching purposes only, and print pages or materials from this website for personal, non-commercial use, subject to the following restrictions:

You must not:

• Republish, reproduce, distribute, or display material from this website in public or on another website or platform;
• Sell, rent, license, or sub-license website materials;
• Modify, edit, adapt, or otherwise alter any material;
• Use any content for commercial exploitation without prior written authorization from FIVE Hotels.

Any unauthorized use of website content may result in civil or criminal liability.

3. Acceptable Use

You agree not to use this website:

• In any manner that causes, or may cause, damage to the website, its functionality, or availability;
• For any unlawful, fraudulent, harmful, or misleading purpose;
• To host, transmit, or distribute malware, viruses, Trojan horses, spyware, worms, or other malicious code;
• To conduct automated or systematic data collection activities (including scraping, data mining, data extraction, or data harvesting) without our prior written consent;
• To transmit or send unsolicited commercial communications (“spam”);
• To impersonate any person or entity, or misrepresent your affiliation with any person or entity;
• For any marketing purpose without the prior written consent of FIVE Hotels.

FIVE Hotels reserves the right to monitor and restrict access to its website to prevent or remedy any misuse.

4. No Warranties

This website and its content are provided “as is” and “as available” without any representations, warranties, or guarantees of any kind, whether express or implied.
FIVE Hotels makes no warranties that:

• The website will be uninterrupted, secure, or error-free;
• The information or materials on the website are accurate, complete, current, or reliable; or
• The website or its servers are free from viruses or harmful components.

Nothing on this website constitutes, or should be construed as, professional advice of any kind. Users should obtain appropriate advice from qualified professionals before relying on any content.

5. Limitation of Liability

To the maximum extent permitted by applicable law, FIVE Hotels, its affiliates, officers, employees, and agents shall not be liable for any loss or damage arising out of or in connection with your access to or use of this website, including but not limited to:

• Direct, indirect, incidental, special, consequential, or punitive damages;
• Loss of profits, revenue, data, goodwill, or business opportunities;
• Damage caused by viruses, system failure, or unauthorized access.

FIVE Hotels’ total aggregate liability to you, whether in contract, tort, or otherwise, shall not exceed the amount, if any, paid by you for accessing this website, if applicable.

6. Indemnification

You agree to indemnify, defend, and hold harmless FIVE Hotels, its affiliates, officers, employees, agents, successors, and assigns from and against all claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use or misuse of this website;
• Any breach of these Terms; or
• Your violation of any law or rights of a third party.

This indemnity shall survive termination of your access to the website.

7. Breach of Terms

If you breach these Terms, FIVE Hotels may, at its sole discretion and without prior notice:

• Suspend or permanently block your access to the website;
• Remove or restrict content associated with your use;
• Report your activities to relevant authorities; and/or
• Pursue legal proceedings to recover losses or obtain injunctive relief.

8. Changes to Terms

FIVE Hotels reserves the right to modify, update, or replace these Terms at any time without prior notice.
Continued use of the website following such modifications constitutes acceptance of the revised Terms.
Users are encouraged to review this page regularly for updates.

9. Assignment

FIVE Hotels may assign, transfer, or subcontract its rights or obligations under these Terms at any time without prior notice or consent.
You may not assign or transfer your rights or obligations under these Terms without prior written consent from FIVE Hotels.

10. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

11. Entire Agreement

These Terms, together with FIVE Hotels’ Privacy Policy, Cookie Policy, and any other referenced documents, constitute the entire agreement between you and FIVE Hotels regarding your use of this website and supersede all prior communications or agreements relating to the same subject matter.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Dubai International Financial Centre (DIFC).
Any dispute, controversy, or claim arising out of or in connection with these Terms, including their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the DIFC Courts.

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